Job Title: Waiter And Waitress

Job Role: Serving food and beverages

Role Category: Customer Service

Functional Area: Hospitality

Employment Type: Full-Time

Job Type: On-site

Job Experience: 3-10 years

Job Purpose: To provide excellent customer service by taking orders, serving food and beverages, and ensuring a pleasant dining experience for guests.

Job Responsibilities:

• Greet customers warmly
• Take accurate food and beverage orders
• Serve food and beverages promptly
• Ensure customer satisfaction
• Handle customer complaints professionally

Qualifications:

• Male or Female
• With fine dining restaurant experience
• Must have waiter/waitress experience
• Must have general knowledge of alcohol and wines (not limited to café experience only)
• Must have excellent communication skills in English
• Must be proactive, attentive, and service-oriented
• Graduate of HRM, Hospitality Management, or related field is an advantage
• Open to first-time overseas applicants with strong potential and professionalism

Job Skills:

• Customer Service
• Communication
• Multitasking
• Teamwork
• Problem Solving