Responsibilities
• Must be strong in operations with ability to manage large catering requirements across multiple locations.
• Liaises with direct manager to ensure the support to the site and the team.
• Ensure compliance of junior team members of CATRION to ensure that processes are followed.
• Assists in the training of junior team members in the CATRION, ensures requirements from client are understood, followed and consistent service is delivered.
• Assist in the completion of employee evaluation or appraisals as per company procedure, to include improvement plans.
• Conducting regular area reviews to ensure team member are meeting performance standards and agreed services as per contract/agreement are delivered.
• Delivery of budgeted profit through management of food costs, labour costs and overhead costs
• Manage client relationships through regular formal and informal interaction, dealing with and resolving issues quickly without compromising the expected profitability of the project.
• Ensure the highest standards of food safety and hygiene are consistently maintained in accordance with the Quality Assurance Program
• Responsible for all camp/site administration as required
• Ensure the handling of daily material issuing is in line with unit budgets.
• Ensure an efficient Daily Walk Through.
• Manages effective training and development of all team members, identifying any gaps to direct line manager.
• To report any equipment defects, maintenance requirements that will hamper the expected level of service.
• Report all accidents, incidents, and any injuries as well as any customer complaints immediately.
• Attending Client and Company training courses as deemed necessary, fully support, and participate in all Client and Company safety initiatives.
• Ensure work is always conducted hygienically and safe work practices are followed.
• Ensure the personal working hygiene standards meet both the company and statutory requirements.
• Attended daily site meetings, briefing, trainings, meetings as and when required.
• Perform additional duties and any other tasks, as requested by the manager or the client.
• Duties listed are not limited to specific location, if required should be willing to work in any location and as assigned by the department manager across KSA.
Others :
• Guiding, supporting, monitoring, evaluation, and training of staff.
• Monitoring and maintaining levels of conduct and work performance.
• Participate in periodical inspections and contribute to the process of identifying and implementing
improvements.
• Take personal responsibility for closing identified development gaps and future requirements.
• Ensuring team objectives are met to enable the company to provide an excellent service as well as the
department objectives.
Qualifications
Bachelor’s degree in Hospitality or Food and Beverage
Experience 3- 4 years in big catering company at the similar position
Willing to be deployed to a prestigious VVIP educational institution in Saudi Arabia