Responsibilities

• Develop and execute sales plans to achieve assigned sales and income targets.
• Prepare and submit annual sales and profit forecasts.
• Provide regular sales reports and activity plans to the Department Manager.
• Conduct regular customer visits and maintain strong client relationship.
• Address customer inquiries and complaints professionally.
• Offer technical and commercial support, including product demonstrations and seminars.
• Identify new customers and business opportunities.
• Coordinate technical support and product sampling through to commercialization.
• Monitor customer needs, market trends, and competitor activity.
• Suggest strategic responses and adjustments to maintain competitiveness.
• Manage product inventory using MRP systems to ensure optimal stock levels.
• Attend project meetings and ensure smooth sales handovers.
• Monitor customer collections to ensure adherence to credit terms.
• Report any potential bad debts to management.
• Ensure adherence to internal policies, audit outcomes, and fair business practices.
• Oversee team compliance and provide documentation as needed.
• Adhere to Environment, Health and Safety policies.
• Participate in EHS programs and ensure compliance in dealings with customers, supplies, and contractors.
• Ensure clients follow company processes and guidelines for business transactions.

Qualifications

• Bachelor’s Degree in Chemistry, Chemical Engineering, or related field.
• Minimum 3 years of experience in Sales.
• With a strong background in selling bakery or baking ingredients.
• 5 years of sales and marketing experience in the food ingredients industry is preferred.
• Proficiency in Microsoft Office and SAP C4C.
• Strong sales acumen and self-motivated mindset.
• Strong decision-making, leadership, and strategic planning capabilities.
• Effective relationship building and networking skills.
• Proven ability to develop product knowledge and manage budgeting/reporting tasks.
• Entrepreneurial mindset with a strong commercial focus.
• Adaptable to change while upholding ethical standards and company values.
• Excellent in written and verbal communication skills.