Responsibilities

Oversee the full spectrum of HR functions, including recruitment, onboarding, employee relations, performance management, training and development, compensation, and benefits.

· Ensure compliance with labor laws, hotel policies, and Holiday Inn brand standards.

· Lead and mentor the HR team to enhance service delivery and efficiency.

· Support department heads in managing employee relations, providing guidance on conflict resolution, disciplinary actions, and workplace policies.

· Develop and implement HR strategies to enhance employee engagement and retention.

· Manage workforce planning and staffing strategies to meet hotel operational needs.

· Oversee payroll processing and benefits administration.

· Foster a positive workplace culture through effective communication, recognition programs, and employee development initiatives.

· Maintain accurate employee records and generate HR reports as needed


Qualifications

Minimum 5 years of HR experience, preferably as a Generalist, with leadership or management experience in the hospitality industry.

· Strong knowledge of employment laws and HR best practices.

· Experience in a hotel environment, preferably within the Holiday Inn brand, is a plus.

· Demonstrated ability to handle employee relations and drive HR strategies.

· Strong leadership, communication, and interpersonal skills.

· Ability to work collaboratively with hotel leadership and employees.

· Proficiency in HR software and Microsoft Office Suite.