Job Title: Waiter / Waitress


Role Category: Hospitality

Functional Area: Food and Beverage

Job Type: Service

Job Purpose: To provide excellent customer service and ensure customer satisfaction

Job Responsibilities:

• Greet and seat customers
• Take food and drink orders
• Serve food and beverages to customers
• Provide recommendations and answer customer inquiries
• Handle customer complaints and resolve issues

Qualifications:

• High school diploma or equivalent
• Previous experience in a similar role is preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong attention to detail

Job Skills:

• Customer service
• Communication
• Attention to detail
• Teamwork
• Problem-solving