• responsible for taking orders and serving food and beverages to guests.
• They play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.

• Provide excellent customer services

• Always strive towards best customer satisfaction

• Greet customers and present menus

• Make suggestions based on their preferences

• Take and serve food/drinks orders

• Up-sell when appropriate

• Arrange table settings

• Keep tables clean and tidy at all times

• Check products for quality

• Deliver checks and collect payments

• Cooperate and communicate with all serving and kitchen staff

• Adhere to all relevant health department rules/regulations and all customer service guidelines

• Greet guests, and if needed, confirm reservations, take reservations, and track occupancy chart for space

• Answer’s phone calls and gives basic information on reservations, availability, restaurant hours and services

• Keep track of the waiting list and open tables

• Assign tables to guests.

• Accurately quote wait times to guests

• Alert and call guests to host stand when the table is bussed and cleaned

• Escort guests to table and present food and drink menus

• Answer guests’ questions regarding menu items; recommend or suggest items as needed

• Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are

• Assist with waitstaff side work and opening and closing dutie

s• Critical thinker and problem-solving skills

• Team player

• Good time-management skills

• Great interpersonal and communication skills

• Active listening

• Good physical condition

• Customer-centric

• High school diploma; food safety training will be considered a plus

•Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop• Physically able to stand and move during the length of shift; able to bend and kneel through shift

• Must pass background check

• Able to perform basic mathematics

• Friendly “people-person”; polite and courteous to all patrons

• Works well as part of a team and on individual tasks

• Eager to learn and grow with restaurant Take orders over the phone and pack prepared take-out orders

• Critical thinker and problem-solving skills

• Team player• Good time-management skills

• Great interpersonal and communication skills

• Active listening

• Good physical condition

• Customer-centric

• High school diploma; food safety training will be considered a plus

• Physically able to wipe down table tops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mo

• Physically able to stand and move during the length of shift; able to bend and kneel through shift

• Must pass background check

• Able to perform basic mathematics

• Friendly “people-person”; polite and courteous to all patrons• Works well as part of a team and on individual tasks

• Eager to learn and grow with restaurant

• Greet guests, and if needed, confirm reservations, take reservations, and track occupancy chart for space• Answer’s phone calls and gives basic information on reservations, availability, restaurant hours and services

• Keep track of the waiting list and open tables• Assign tables to guests. • Accurately quote wait times to guests• Alert and call guests to host stand when the table is bussed and cleaned

• Escort guests to table and present food and drink menus• Answer guests’ questions regarding menu items; recommend or suggest items as needed

• Observe and assists in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensure seats are

• Assist with waitstaff side work and opening and closing duties

• Take orders over the phone and pack prepared take-out orders

• 1-2 years of experience as a waiter • Experience with developing a constructive working and interpersonal relationships with colleagues and customer

s• 1-2 years of experience with a cash register and any ordering information system